Professional Property Management Services
Basic Plan: Essential Management (15% of Booking Cost)
This plan includes the fundamental services necessary to ensure your villa's smooth operation and basic maintenance.
Services Provided:
- General Maintenance:
- Regular inspections and preventative maintenance.
- Coordinating basic repairs and replacements.
- 24/7 onsite maintenance and guest problem resolution
- Cistern monitoring
- Generator monitoring and servicing
- Pool level monitoring
- Guest Services:
- Meeting guests upon arrival to provide a property tour and answer initial questions.
- 24/7 Guest concierge
- Housekeeping:
- Continuous collaboration and communication with pool maintenance and cleaning staff.
- Trash Removal
- Tracking, organizing, and purchasing of paper goods, soaps, and detergents
- Property inspection immediately after guest departure to ensure property was left in acceptable shape
Standard Plan: Comprehensive Management (20% of Booking Cost)
This plan offers more extensive management services, including detailed guest correspondence and enhanced villa maintenance.
Services Provided:
- All services in the Basic Plan, plus:
- Enhanced Guest Services:
- Handling all guest correspondence before, during, and after their stay.
- Providing detailed orientation about the villa and amenities.
- Concierge services to assist with booking activities, transportation, and other requests.
- Enhanced Property Maintenance:
- Regular and preventative maintenance.
- Coordinating all repairs and replacements, ensuring quick response to any issues.
- Emergency maintenance services available 24/7
- Monthly generator servicing
- Monthly property weed killing treatments
Premium Plan: Full-Service Marketing and Management (25% of Booking Cost)
This plan includes comprehensive management services and additional marketing efforts to maximize your villa's visibility and occupancy rates.
Services Provided:
- All services in the Standard Plan, plus:
- Marketing Services:
- Arranging professional photography and video production for marketing purposes. (Additional fee to photographer)
- Listing and marketing your villa on various platforms to maximize exposure.
- Social media management, including creating and posting content, engaging with followers, and managing inquiries through social media channels
- Advanced Guest Services:
- Managing all aspects of guest bookings and payments.
- Detailed financial reporting to keep owners informed about their property's performance.
- Enhanced concierge services, including personalized itinerary planning and special requests.
· Creating, maintaining, and updating property listings on website platforms